Terms and Conditions

Acceptance and Scope

These Terms and Conditions apply to all visitors and registered users of the RocketPot Casino website and any associated services. By creating an account, making a deposit, claiming a bonus or placing bets, you confirm that you accept these terms in their entirety. If you do not agree with any part of this document, you must not use the platform.

Eligibility

To open and maintain an account you must be at least eighteen years of age or the legal age of majority in your jurisdiction, whichever is higher. You must also be resident in a territory where online gambling is permitted by law. Employees, directors, officers, and immediate family members of the operator or its affiliated companies are not permitted to open accounts or participate. The operator reserves the right to request proof of age and identity at any time.

Account Registration and Security

All information provided during registration must be accurate, complete and truthful. You may only register one account; any additional accounts will be considered duplicate accounts and may be closed. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify customer support immediately if you suspect unauthorised access. The platform employs reasonable security measures, but cannot guarantee complete protection against all potential breaches.

Account Closure

You may close your account at any time by contacting support. The operator may also suspend or permanently close accounts for breach of these terms, suspicious activity, or where required by law. Any balance remaining in a closed account will be returned to the customer using the original deposit method where possible, subject to verification procedures.

Deposits and Withdrawals

The casino supports deposits and withdrawals in various cryptocurrencies. All transactions are processed through secure blockchain networks. Minimum and maximum deposit and withdrawal limits apply and are clearly displayed on the cashier page. Withdrawal requests are normally processed within 24 hours once account verification has been completed, although blockchain confirmation times may vary. The operator does not charge transaction fees for most crypto transfers, though network fees may still apply.

Before any withdrawal can be processed, the operator reserves the right to perform identity verification. Failure to provide requested documentation may result in delayed or cancelled withdrawals. Funds must be wagered at least once before withdrawal in most cases to prevent money-laundering activity.

Bonuses and Promotions

From time to time the casino offers welcome bonuses, free spins, cashback and other promotional offers. Each promotion carries its own specific rules regarding wagering requirements, eligible games, maximum bet limits and time restrictions. All bonus funds remain the property of the operator until the relevant wagering conditions have been satisfied. The casino may withdraw or amend any promotion at its discretion.

Game Rules and Fair Play

All games offered on the platform operate according to published rules which can be found within each game. Outcomes are determined by certified random number generators or provably fair algorithms where applicable. You agree not to use any automated software, bots, or external assistance that provides an unfair advantage. Collusion, exploitation of software errors, or any form of fraudulent behaviour will result in immediate account suspension and forfeiture of funds.

Prohibited Conduct

You must not use the platform for any unlawful purpose. This includes, but is not limited to, money laundering, terrorist financing, fraud, or accessing the service from jurisdictions where it is illegal. The operator maintains a strict policy against bonus abuse, including the use of multiple accounts or coordinated betting patterns designed to exploit bonus offers. Any such activity will lead to permanent exclusion and potential reporting to relevant authorities.

Responsible Gambling

The operator is committed to promoting responsible gaming. Tools are available to help customers set deposit limits, loss limits, session time limits and self-exclusion periods. If you feel you may have a gambling problem, please seek assistance from recognised organisations such as GamCare or BeGambleAware. The casino may impose limits or close accounts where there are concerns about gambling-related harm.

Limitation of Liability

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the operator accepts no liability for any direct, indirect, consequential or incidental damages arising from your use of the platform. This includes, without limitation, loss of profits, data or goodwill. The operator’s total liability shall not exceed the amount wagered by the customer in the preceding twelve months.

Changes to Terms

The operator may update these Terms and Conditions from time to time. Continued use of the platform after any changes constitutes acceptance of the revised terms. It is your responsibility to review this page periodically. Significant changes will usually be notified via email or on-site banner, but the absence of such notice does not invalidate the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which the operator is licensed. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that territory.

Last updated: March 2025