Privacy Policy

Information We Collect

We gather data that enables us to deliver our services, verify your identity, and maintain a safe environment. This typically includes details provided during account registration such as your name, email address, date of birth, and country of residence. When you make deposits or withdrawals, we also collect transaction information including cryptocurrency wallet addresses and relevant payment data.

Technical information is collected automatically when you visit our website. This may include your IP address, browser type, device identifiers, pages visited, and the time and date of your visits. We use this data to improve site functionality and to monitor for suspicious activity.

How We Use Your Information

Your personal data is used to create and manage your account, process deposits and withdrawals, and provide customer support. We also use it to comply with legal and regulatory requirements, including anti-money laundering and responsible gambling obligations.

With your consent, we may send promotional communications about new games, bonuses, and special offers. You can manage these preferences at any time through your account settings. We further analyse usage patterns to enhance our platform, personalise your experience, and ensure our services remain relevant and secure.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with trusted service providers who assist in operating our platform. These include payment processors, identity verification agencies, hosting providers, and analytics services. All such partners are contractually obliged to maintain appropriate security and confidentiality standards.

Information may also be disclosed when required by law, regulation, or court order. This includes cooperation with gaming authorities and financial crime prevention agencies where necessary to protect our users or meet licensing conditions.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and improve your overall experience. Essential cookies enable core functions such as account login and game access. Performance and functionality cookies help us understand how visitors interact with the site and allow features such as language selection and personalised content.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance and functionality of our platform.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of sensitive information, regular security assessments, and strict access controls for staff members who need to view data as part of their duties.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we continuously review and improve our safeguards.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for deletion of your data where we no longer have a legitimate reason to retain it. You may also object to certain types of processing or request that we restrict how we use your information.

To exercise these rights, please contact our support team. We will respond to your request within the timeframes required by law. Please note that we may need to verify your identity before processing certain requests and that we may retain certain information where we have legal grounds to do so.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information.

Continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer support team through the live chat feature on our website or by emailing our support address listed in the footer of the site. We aim to address all enquiries promptly and transparently.

This policy is effective as of March 2025.